Charming Elephant Decoration—In traditional Chinese culture, elephant is considered a strong symbol of luck and peace and a powerful mascot. It is also believed that elephant trunks can bring wealth. Put glass elephant ornaments in your home to increase your career fortune
Vivid Elephant Statue—It is normal to have color difference between real object and picture, because the color will be different under diverse angles and lighting. Each crystal art elephant sculpture is handcrafted, so carvings may vary slightly in size, color and shape. The lines are smooth and realistic, full of tension, and the advanced K9 crystal material will make it present a beautiful spot in the sun. Material: Crystal. Size: 5.1*4.5 in
Scope of Application—Perfect for indoor decoration, put it in your home, kids room, office, car, table to bring you peace and wealth. As an unique glass animal paperweight decoration, also wonderful decor choice for important occasions like wedding, party, celebration, anniversary, and banquet
Meaningful Gift - The Crystal Elephant has its own energy and it can also be a healing object for meditation or yoga. Also popular for holiday festivals, like Christmas, Thanksgiving, Mother's Day, Valentine's Day, etc., as well as creative housewarming gift to surprise your friends
Customer first—If you have any problems with your handmade crystal elephant paperweight, we have a friendly and efficient customer service team to answer your questions within 24 hours. Strive for your perfect shopping experience and we will do our best to make your shopping perfect
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mozhixue.shop. Please contact us for a return address.
Return Shipping Costs:
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mozhixue.shop.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@mozhixue.shop.
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