Best creative gift: If you got anything interesting you came up in your mind,So it would be the best creative decor for yourself or perfect handmade creative gift for your families, or friends.
Item Weight:2.5 Kilograms
The designer carefully designed and made meticulously, looks very natural and can bring good luck
Product Name: Elephant Statue
Product material: resin
Weight: about 1500g
prompt:
1. Before purchasing, please check the size and color.
2. Except for the elephant statue shown in the product photos, no other items are included.
3. Please note that due to different monitors, there may be slight color difference, please understand.
4. Because it is manual measurement, please allow slight errors, please refer to the actual product, thank you.
5. If you find any problems with our products, please feel free to contact us via email, we will solve the problem as soon as possible.
6. Welcome your sharing and feedback so that we can provide you with better products and services
After-sales service: After you receive the package, please check in time to see if the product is intact or not. If you have any questions, please feel free to contact us. We will solve the problem for you as quickly as possible, so that you can worry-free after-sales.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mozhixue.shop. Please contact us for a return address.
Return Shipping Costs:
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mozhixue.shop.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@mozhixue.shop.
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